Shipping Policies

SHIPPING

• Domestic (US):  Orders are shipped via USPS within five business days of purchase. Standard US rates are $5 (USPS First Class) for small parcels of clothing/accessories and $15 for dolls (USPS Priority Mail). USPS Priority Express is available at an additional cost. 
• International Orders (non US): USPS international shipping is calculated by destination in your cart. We ship First Class international unless the buyer requests another method (we can upgrade to DHL but it is much most costly). Buyer is responsible for all international customs/fees. The cost will vary by location, so please research your country’s policy before purchasing. Marking the item as a “gift” on the custom form is a felony and mail fraud – it simply can’t be done.
• Once a package is out of our hands we no long have control over what happens to it. Therefor If a package is lost or stolen it is the buyers responsibility. We are happy to help track down/look for lost packages. 
• We are not responsible for lost or stolen packages.
• We do not offer refunds for lost packages. 
• Please make sure to include the correct address for your package, we are unable to change shipping once it is in process.
• We will combine shipping only if the order has not been packed yet.  If the order has gone to shipping and is ready for pickup then it will be shipped seperately and you will be charged.